Help Center

Frequently Asked Questions

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Start with Urturn

  • Does Urturn work with any browser?

    We recommend the use of a modern, up-to-date browser such as Chrome , Firefox or Safari. If you encounter problems, try downloading the latest version.

    About Internet Explorer, IE9 or above is required to enjoy the Urturn experience.

  • How do I create an account?

    You can sign up with your email address, or simply connect to Urturn via your Twitter or Facebook account.

    Sign up now! 


  • Is Urturn available in my language?

    For now Urturn is available in English, Spanish, French and Portuguese. You can select your preferred language in your account settings.

  • Why should I use Urturn?

    What if you can’t say all you need through a tweet or a status update? What if there’s more to life than this? Urturn enables you to do so much more with so much less. Try out a ready-made Urturn Expression and open your eyes to a brand new world of possibilities. Expressions will enable you to get the most out of the content you capture and to spontaneously share it with your friends.

Registration, Access and Passwords

My profile

Account Settings

Browsing Urturn

  • Can I use Urturn on my mobile phone, iPad or other tablet?

    At the moment, Urturn is only available for viewing on mobile devices - no editing can be done. We are currently hard at work on a mobile app for iPhone and Android.

  • How can I edit or delete a post?

    A post can be deleted by opening it and clicking on the little cog in the bottom right-hand corner. You can then choose between the options ‘Edit Content’ or ‘Delete’. Please consider that ‘Delete’ is a permanent action.


  • How do I report inappropriate content?

    If you come across content that you feel is inappropriate, such as spam, violence, hate speech, profanity or pornography, you can report it by clicking on the little cog in the bottom right-hand corner of every post. The document will be reviewed and it will be deleted if it is found to violate our Terms of Service or Community Guideline . For further information, we invite you to read through these pages.

  • How do I report spam?

    If you come across content that looks like spam you can report it by clicking on the little cog in the bottom right-hand corner.

  • Is there an iPhone App for Urturn?

    Not yet, but we're working hard to let you express yourself on Urturn right from your iPhone.

  • Where can I see all my posts?

    Once you are logged in, click on your avatar. You will then see your profile and all your posts, whether ‘public’, ‘unlisted’ or ‘private’. You will also find your drafts and unpublished posts there.


Posting on Urturn

  • Can I use JPG, GIF and PNG images?

    You can upload JPG, GIF and PNG files to Urturn.
    PNG and GIF files offer a variety of transparency options. Furthermore, GIFs can be animated.

  • How can I create my own amazing posts?

    These posts rock, don’t they? Simply click on the “Your Turn” button, that’s the magic switch that will enable you to try out an Expression for yourself and to get creative!

  • How do I use hashtags in my posts?
    Add hashtags in the ‘note’ of your post. This will help you categorize your posts and make it easier for others to search for them. When you type a hashtag in the search field, all posts containing this hashtag will be displayed in the search results.


    Description:
    Hashtags are keywords, prefixed with the symbol #, that mark your posts as belonging to a particular topic. i.e. you can use general topics such as #fashion #music #food, or create specific ones.


  • I have posted a post as ‘public’ but I wanted it to be ‘private’. Can I switch it back?

    Privacy settings are adjusted at the bottom of the note part of your post prior to posting it (the ‘Globe’ icon). Once a post has been published as ‘public’ or changed from ‘private’ to ‘public’, it cannot be set back to ‘private’. For a post to remain ‘private’, it must be published as such from the start.

  • What content can I post? Are there topic restrictions?
    There are some topic restrictions. Check our Community Guidelines for more information on what you can or cannot do on our platform.

Share and interact with people on Urturn

  • Best practices to get more followers

    So you're having the time of your life on Urturn, but you’d like to share it with a few more friends? First, remember that people will follow you if they find what you post interesting and meaningful. With that in mind, here are some tips to get yourself out there and known in the community:

    • Follow like-minded people: Common interests are the best way to connect, right? You’ll find inspiring people here.
    • When you see something you’re thrilled about, like it or repost it. That way the author will get a notification and probably check out your profile. And seeing all the cool stuff you’re up to, they'll follow you!
    • You already know tons of people who would love to follow you... Connect with your existing online networks and invite your Facebook friends and Twitter followers  to come join you on Urturn.


  • How can I create a post that only I can see?

    You can set your post to ‘private’ and not select anyone to share it with. By doing this, no one but you will be able to view your post.

    Note that you can also mark them as ‘unlisted’ or ‘private’ for a select group of people.

  • How can I make my posts easy to find for others?

    Make sure to add hashtags.

    See:
    How do I use hashtags in my posts?  

  • How do I invite friends to join me on Urturn?

    You can invite your Facebook and Twitter friends to follow you, or find friends who are already on Urturn. You can also send invitations by email. In the navigation bar, simply click on your avatar > ‘Invite your friends’.

  • How do I mention people on Urturn?

    You can tag people within Urturn by mentioning their username in your post.
    Simply add @username (replace ‘username’ by the username of the person) in the ‘note’ field.
    It’s a good way to share your post, since people are notified by email when you mention them.


  • What information appears on my feed?

    Your home feed will feature the public posts you have published, posts from the people you’re following, and posts they reposted from other users.


  • Who am I following and who is following me?

    In your profile, you will see a tab for your ‘followers’ and another for the people you are ‘following’ (in the navigation bar, click on your avatar > ‘Profile’).

Privacy and security

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